Shipping Policy of Akhnatoon Multi-Products

For the purpose of providing our customers with superior logistic services, Akhnatoon Multi Products has partnered with respectable companies that provide logistic services. Because of this, each and every product of ours will be sent to you in the most pristine condition possible, free from any kind of damage. All of the materials that we use for packaging are ensured to be of the highest possible quality before being utilized for the shipment and delivery of our items. This is done both before and after the materials are used. These products come from reliable sources and are put through strict tests to make sure they are good enough to use. We deal in Multi-Products, with special emphasis on boutique, necklace, rings, stones, and many more.

How does the delivery process work?

After our system has finished processing the order that you have placed with us, the products that you have purchased are put through a thorough examination to ensure that they are in perfect condition. This occurs after the order processing for your order has been completed. Your items, after clearing the last round of numerous rounds of inspection, are then put through additional quality checks before being carefully wrapped and sent off to our dependable logistics partner for delivery.

After that, the logistic partner that we collaborate with will deliver the products to you as quickly as it is physically possible for them to do so. If our logistic partner is unable to reach you at the shipping address that you provided or at the right time that you stated, then our logistic partner will get in touch with you to discuss the specifics of the matter and figure out how to proceed.

Please be aware that in addition to an invoice, all of the items that you have ordered, as well as any gifts that come packaged with the product that you have ordered, will be mailed to you at the postal address that you provided at the time that you were making your transaction. Although we will do everything in our power to ship all of the items in your order together, there will be certain instances in which this simply won’t be possible. We apologize for any inconvenience this may cause.

How are the products packed?

Each product is protected by its layer of bubble wrap, and those of our products that are more fragile, such as glass bottles, get an additional layer of bubble wrap encircling them for added defense. After that, we prepare our items for transportation by boxing them up in cardboard containers and bundling them together. After being packaged, the products are then passed on to our logistic partners so that they may finish delivering the products to the location that you have chosen for them to ship to after they have been delivered to you for shipment. This occurs after the products have been sent to you for shipment. It is important to note that Akhnatoon Multi-Products is not liable in any manner for any damage that may have occurred to the items while they were being shipped to you.

This includes any decrease in value as well as any lost opportunities.

What is the range of location for Akhnatoon Multi-Products delivery?

Packages are delivered by Akhnatoon Multi-Products throughout the entirety of India to practically all zip codes and pin codes. It’s possible that over time, the list of pin-codes that can be serviced will change, depending on which logistics partners we deal with. This is something to keep an eye on. We are also able to provide delivery to international destinations; however, the availability of this service is conditional upon the location as well as the viability of the delivery. If you input your postal code on any of the product pages that we offer on our website or if you submit your shipping information on the checkout page of our website, you will be able to ascertain whether or not we deliver to your shipping address.

Is it possible for me to track my order?

When an order is placed with us, we ensure that it is instantly transmitted to the corresponding warehouse in order for it to be processed. At the time that you place your order with us, the email address that you gave us in order to contact you regarding it will be used to send you a confirmation email. This email will provide you with the specifics of the tracking number as well as the name of the delivery service that is handling your order. This email will be sent to you as soon as your order has been dispatched from our distribution centre.

Alternately, if you are a user who has registered with our website, you can track your order by logging into the “My Account” section of our website with the username and password that were created at the time of your registration, and then clicking on the “Your Orders” tab to view the specifics of your order. If you are a user who has registered with our website, you can track your order by logging into the “My Account” section of our website. Users who have previously created an account on our website are the only ones who can access this option.

How long will it take for my order to reach me?

When you placed your order, depending on where it was going to be shipped, you would have been given an approximate delivery window to look forward to. You may have peace of mind knowing that the goods you ordered from us will be shipped to you within two to four days of placing your order with us since we keep an inventory of all of the products that we sell on our website. We will do everything in our power to ensure that you receive your product within ten business days of placing your order with us, at the shipping address that you specified at the time that you place your order. However, due to unforeseen circumstances and delays, some deliveries may take a little bit longer than expected. Please be aware that although Akhnatoon Multi-Products will do all in its power to ensure that you receive your purchase as quickly as is humanly feasible, Akhnatoon Multi-Products cannot be held responsible for any delays in delivery that are caused by our logistics partner.

What are the shipping charges applicable on my order?

Shipping and handling costs are subject to fluctuate based on the nature of the items that were ordered, the dimensions of the packaging, and a variety of other considerations. We will add this charge to the total amount that you are liable for paying at the time that you place your order with us through the Website. Before you are obliged to make a payment for the order, you will first be informed of the overall cost of the item, which will include any fees associated with shipping and handling. These costs are detailed at several points through out the checkout procedure.

Information Regarding Delivery.

In the event that no one is present at the address where the delivery of your products is attempted, our third-party logistics provider will try to deliver the items a total of two more times. Please be aware that if you need to change the date of your delivery, you can call the toll-free number shown above for our Customer Service department, and we will do all in our power to accommodate your request. In the event that none of the aforementioned three attempts to deliver your package are successful, our logistics partner will send it back to us.

Details about Who to Contact.

In the extremely unlikely event that you are unhappy with the quality of the product delivered to you or with the experience of the delivery, we encourage you to send an email to info@akhnatoon.com. This will enable us to investigate the problem and address it in a manner that is tailored to each individual situation.